Refund Method
As a general rule, the japanesque.com only accepts returns within 3 days of delivery if the delivered product is defective or damaged.
The refund process will begin after we receive the returned item. Whether a refund is possible (refund method) depends on the condition of the product, the period until return/exchange, and the method of purchase.
To return an item you ordered, please contact us.
Return procedure
The return period is 3 days after delivery.
Refund method
Most refunds will be issued based on the payment method used at the time of purchase.
Note:
Once the returned item arrives at the distribution center, it may take approximately 2 to 5 days for the return/refund procedure to be completed. After returning the item, we will confirm the actual item with the manufacturer or the department in charge and then process the refund. In that case, it may take an additional 10 days.
The refund process will begin after we receive the returned item. Whether a refund is possible (refund method) depends on the condition of the product, the period until return/exchange, and the method of purchase.
To return an item you ordered, please contact us.
Return procedure
The return period is 3 days after delivery.
Refund method
Most refunds will be issued based on the payment method used at the time of purchase.
Note:
Once the returned item arrives at the distribution center, it may take approximately 2 to 5 days for the return/refund procedure to be completed. After returning the item, we will confirm the actual item with the manufacturer or the department in charge and then process the refund. In that case, it may take an additional 10 days.