Privacy Notice

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes how we (PRODIGI corporation and its foreign and domestic affiliates collectively “PRODIGI”) collect and process your personal information through PRODIGI websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “PRODIGI Services”). By using PRODIGI Services, you are consenting to the practices described in this Privacy Notice.

Controller of Personal Information

Any personal information provided to or gathered by the japanesque.com is controlled primarily by PRODIGI corporation, 12-12 Osaka Ekimae Dai2 building, 1-2-2 Umeda, Kitaku,Osaka 530-0001 Japan.

What Personal Information About Customers Does PRODIGI collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information You Give Us: We receive and store any information you provide in relation to PRODIGI Services. See "Information You Give Us When You Use PRODIGI Services" under the "Examples of Information Collected" section further down the page to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our PRODIGI Services. If you provide us with a third party’s personal information, you will obtain consent from the third party regarding the provision.
  • Automatic Information: We automatically collect and store certain types of information about your use of PRODIGI Services, including your interaction with content and services available through PRODIGI Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses PRODIGI Services and other content served by or on behalf of the japanesque.com on other websites. See "Automatic Information" under the "Examples of Information Collected" section further down the page to see examples of what we collect.
  • Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. See "Information From Other Sources" under the "Examples of Information Collected" section further down the page to see additional examples of the information we may receive.

For What Purposes Does PRODIGI Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve PRODIGI Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the PRODIGI Services.
  • Recommendations and personalization. We use your personal information such as your browsing history and purchase history to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with PRODIGI Services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we are required to collect health related information if you consult one of our pharmacists or registered salespersons regarding certain medications that we sell.
  • Communicate with you. We use your personal information to communicate with you in relation to PRODIGI Services via different channels (e.g., by phone, e-mail, chat).
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, PRODIGI and others.  For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes. We may also use scoring methods to assess and manage credit risks.

We may transfer personal information to third parties only to the extent described under "Does PRODIGI Share Your Personal Information" below and in accordance with the Act on Protection of Personal Information.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve PRODIGI Services, we use cookies and other identifiers. 

External Transmission of User Related Information

For details about the User Related Information (URI) that is transmitted to third party recipients as required by the Telecommunications Business Act, please see “Information Provided Under Japan’s Telecommunications Business Act”. 

Does PRODIGI Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customer’s personal information to others. We share customer’s personal information only as described below:

  • Our joint use: We jointly use your personal information for such purposes as described in this Privacy Notice, with domestic and foreign affiliates that PRODIGI corporation controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. Jointly used personal information includes personal information described under “What Personal Information About Customers’ Does PRODIGI Collect” and “Examples of Information Collected” below. PRODIGI corporation is the business operator primarily responsible for managing the jointly used personal data.
  • Third-Party Service Providers We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers As we continue to develop our business, PRODIGI might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that PRODIGI or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of PRODIGI and Others We release account and other personal information when we determine release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of PRODIGI, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, piracy protection and credit risk reduction. This also includes sharing safety-related information about products we sell, such as side effects of pharmaceuticals, to manufacturers and others as required by law.

Other than as set out above, you will receive a notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Collection of Personally Referable Information

PRODIGI may receive Personally Referable Information and acquire it as personal data, including:

  • Browsing history on other websites collected via cookie or device ID;
  • Interaction with other websites and applications via advertisement ID; and
  • Other data to provide advertising, content, and optimized services for customers.
PRODIGI may use such information for the purposes described under “For What Purposes Does PRODIGI Use Your Personal Information” or other purposes as notified to customers.

 

What About Advertising?

  • Third-Party Advertisers and Links to Other Websites: PRODIGI Services may include third-party advertising and links to other websites and app. Third –party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at PRODIGI, including interest-based ads, please read our Interest Based Ads Notice. 
  • Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant PRODIGI ads and to measure their effectiveness. We never share your name or other information that identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. 

Are children allowed to use PRODIGI Services?

PRODIGI does not sell products for purchase by children. We sell children's products for purchase by adults. If you are a minor, you may use PRODIGI Services only with involvement of a parent or legal guardian.

Conditions of Use, Notices, and Revisions

If you choose to use PRODIGI Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the laws of Japan. If you have any concern about privacy at PRODIGI, please contact us with a thorough description, and we will try to solve it.

Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers

Examples of Information Collected

Information You Give Us When You Use Amazon Services

You provide information to us when you:

  • search or shop for products or services in our stores;
  • add or remove an item from your cart, place an order through, or use PRODIGI Services;
  • upload your contacts;
  • configure your settings on, provide data access permissions for, or interact with an PRODIGI device or service;
  • communicate with us by phone, e-mail, or otherwise;
  • complete a questionnaire, a support ticket, or a contest entry form;
  • participate in Discussion Boards or other community features;
  • provide and rate Customer Reviews;
  • specify a Special Occasion Reminder; or
  • employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as:

  • your name, address, and phone number;
  • payment information;
  • your age;
  • your location information;
  • your IP address;
  • people, address and phone numbers listed in your Addresses;
  • e-mail addresses of your friends and other people;
  • content of reviews and e-mails to us;
  • personal description and photograph in Your Profile;
  • images and videos collected or stored in connection with PRODIGI Services;
  • information and documents regarding identity, including driver’s license numbers;
  • corporate and financial information;
  • credit history information;
  • device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other PRODIGI devices; and
  • if you consult our pharmacist or registered salesperson (toroku hanbaisha), etc. relating to medicine, medical devices and the like that we sell, you may be asked to provide information regarding the user’s physical condition (such as your age, sex, health, symptoms, medical history, medicines currently taken, and doctor’s diagnosis).

 

Automatic Information

Examples of the information we collect and analyze include:

  • the Internet protocol (IP) address used to connect your computer to the Internet;
  • login; e-mail address; password;
  • the location of your device or computer;
  • content interaction information such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
  • device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
  • PRODIGI Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));
  • version and time zone setting;
  • purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as “Top Sellers”;
  • the full Uniform Resource Locators (URL) clickstream to, through and from our website, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages and page interaction information (such as scrolling, clicks, and mouse-overs);
  • phone numbers used to call our customer service number; and
  • images or videos when you shop in our stores or stores using PRODIGI Services.

 

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information From Other Sources

Examples of information we receive from other sources include

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
  • account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
  • information about your interactions with products and services offered by our affiliates;
  • search results and links, including paid listings (such as Sponsored Links);
  • credit history information from credit bureaus, which we use to help prevent and detect fraud, and to offer certain credit or financial services to some customers.

 

Information You Can Access

Examples of information you can access through PRODIGI Services include

  • status of recent orders (including subscriptions);
  • your complete order history;
  • personally identifiable information (including name, e-mail, password, and address book),
  • payment settings (including payment card information, Cash on Delivery, Convenience store / ATM / Internet banking / e-Money payment and PRODIGI Points, promotional coupon, PRODIGI Gift Card balances, Mobile Carrier Billing and 1-Click settings);
  • e-mail notification settings (including Product Availability Alerts, Deliveries, Special Occasion Reminder and newsletters);
  • recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
  • shopping lists and gift registries (including Wish Lists and My Baby List);
  • your content, device, services, and related settings and communications and personalized advertising preferences;
  • content that you recently viewed;
  • voice recordings associated with your account